Cigna-HealthSpring enrollees will enjoy a greater choice in service when the carrier extends its network to include an additional hospital, University of Pennsylvania Health System (UPHS), a healthcare facility serving the Greater Philadelphia area.
Customers signing up during this fall’s open enrollment for Cigna-HealthSpring’s 2016 plan will benefit from coverage of care provided by UPHS personnel at the in-network level when their plan begins in January.
“Cigna-HealthSpring collaborates with primary care physicians to help customers receive the services and care they need to achieve their health goals, with healthcare professionals and specialists they trust,” Dr. Laura Reich, Cigna-HealthSpring’s market manager for Pennsylvania and the Mid-Atlantic region, said. “Our collaborative programs have helped close gaps in care such as missed health screenings or prescription refills and improved follow-up care for customer’s transitioning from the hospital to home.”
Serving Medicare and Medicaid beneficiaries, the company reminds Cigna-HealthSpring enrollees that they can call customer service with inquiries at the number listed on their ID cards from 8 a.m. to 8 p.m., seven days a week.
“By expanding our relationship, together we are able to increase healthcare access for residents of the tri-state area, close gaps in care and proactively address health issues before they become more serious and more costly,” University of Pennsylvania Health System CEO Ralph Muller said. “Our shared goals put the patient at the center and empower our physicians to improve health outcomes and provide a personalized customer experience.”
As a leading academic medical center, Penn Medicine is committed to medical education, biomedical research and excellence in patient care.
The University of Pennsylvania’s medical school, the Raymond and Ruth Perelman School of Medicine, was founded in 1765 as the nation's first medical school. Together with UPHS, it comprises Penn Medicine’s $5.3 billion enterprise.
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