Training developed to advocate for residents of long-term care facilities

October is Residents’ Rights Month and The Pennsylvania Department of Aging and its Long-Term Care Ombudsman Program has developed a training program to educate the public and prevent elder abuse and is asking Pennsylvanians to advocate for the rights of residents of long-term care facilities.

The Long-Term Care Ombudsman Program partners with Agencies on Aging in each county to help resolve individual complaints about long-term care services. It also works with volunteers under the Pennsylvania Empowered Expert Residents program (PEERs) to educate on and prevent elder abuse.

A survey was taken by the Ombudsmen to observe Residents’ Rights Month and to gather information from PEERs members and residents living in long-term care facilities. The results were used to develop training materials to help local ombudsman and PEERs volunteers create relationships with local facilities and their staff and to help them understand residents' rights.

“I want to thank our dedicated network of Ombudsmen and volunteers involved with the program for their assistance in creating this training and helping to ensure that an individual living in a long-term care facility will always have someone to advocate on their behalf,” Secretary of Aging Brian Duke said. “Their hard work and commitment to their peers continues not only during this month, but year round.”

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